All systems are go

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  • Plexia EMR
  • Plexia Zip
  • Plexia Outgoing Fax Service
  • Plexia eConfirm
    • Email
    • Phone/voice
    • SMS
  • MSP Billing Connection
    • MSP Billing Submission
    • MSP Check Eligibility
  • PharmaNet
  • CareConnect
  • Yukon Client Registry
  • Yukon Lab/Report Interface
  • Excelleris Interface
  • Interior Health Interface
  • Northern Health Interface
  • Plexia Patient Portal
    • Patient Invites
    • Patient Portal Access
  • Plexia Support
  • Password Reset Emails
Previous Incidents

[Complete] MSP Teleplan and Pharmanet Outage

Began: Ended: Duration:
  • MSP Billing Connection
  • MSP Billing Submission
  • MSP Check Eligibility
  • PharmaNet

HIBC is performing maintenance on their systems tonight. During this time, the following services may be unavailable.

Start time: Wednesday, March 26, 2025 23:30

End time: Thursday, March 27, 2025 08:00

Impacted Systems:

  • Pharmanet
  • MSP submissions
  • Check MSP eligibility

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Resolved] Yukon Report Outage

Began: Ended: Duration:
  • Yukon Lab/Report Interface

YHC has reported that the report interface is unable to connect to the Plexia servers to deliver reports. They are actively investigating the issue to get the connection restored.

The connection has been restored and reports are now coming into the EMRs.

No further notices from the past 7 days.