Plexia Service Status

: All systems are go

Don't agree with this? Please let us know

Operational

Plexia EMR
Operational

Plexia Zip
Operational

Plexia Outgoing Fax Service
Operational

Plexia eConfirm
- Operational
  
  Email
- Operational
  
  Phone/voice
- Operational
  
  SMS
Operational

MSP Billing Connection
- Operational
  
  MSP Billing Submission
- Operational
  
  MSP Check Eligibility
Operational

PharmaNet
Operational

CareConnect
Operational

Yukon Client Registry
Operational

Yukon Lab/Report Interface
Operational

Excelleris Interface
Operational

Interior Health Interface
Operational

Northern Health Interface
Operational

Plexia Patient Portal
- Operational
  
  Patient Invites
- Operational
  
  Patient Portal Access
Operational

Plexia Support
Operational

Password Reset Emails

Previous Incidents

[Complete] MSP Teleplan and Pharmanet Outage

Began: 26 Mar 23:30 PDT Ended: 27 Mar 08:00 PDT Duration: 8 hours and 30 minutes

MSP Billing Connection
MSP Billing Submission
MSP Check Eligibility
PharmaNet

Wed, 26 Mar 2025

16:52:22 PDT

HIBC is performing maintenance on their systems tonight. During this time, the following services may be unavailable.

Start time: Wednesday, March 26, 2025 23:30

End time: Thursday, March 27, 2025 08:00

Impacted Systems:

Pharmanet
MSP submissions
Check MSP eligibility

23:30:00 PDT

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Thu, 27 Mar 2025

08:00:04 PDT: The maintenance is now complete. Thanks for your patience.

Scheduled for Wed, 26 Mar 2025 23:30 PDT
Expected to take 8 hours and 30 minutes

Past notices

No further notices from the past 7 days.